Kumage District Vacations & Trips from $1,168

It’s cheap hence can’t expect too much. But we were rejected when we asked the host to book a taxi for us to the bus station due to “no taxis to be booked before 12pm” but we had to check out at 11am…..? We ended up lugging big suitcases 30-40min to the station. Place was quite small. There was 3 double beds but host only gave pillows for the pax. Limited sink space for products, water was irregular in the amount of hot water and the onsen was questionable in the cleanliness.

Cleaniness, staff and location

I chose this property mainly for its location, as it seemed close to 湯之坪 and the shopping area. The onsen hotel is a standalone Japanese‑style house, which made the stay feel more authentic. We slept on tatami, which was a unique experience for us. Getting up from the floor was a bit challenging for me, but the futon mattress—with its cooling topper—was incredibly comfortable. We also had our meals served in the room. Although each dish came in small portions, the full course was more than enough to fill me up. The dining table is low, as is typical in traditional Japanese rooms, so you’re essentially sitting or kneeling on the floor. After eating, getting up became even harder. Our room included a private hot spring, which was one of the main reasons I splurged on this stay. However, I could see someone else’s balcony from the bath area, so my husband had to hang a cloth to block the view. Aside from that, my only real complaint is that the staff seemed to rush us through the meal. I’m usually a fast eater, but when I choose in‑room dining, I want the freedom to take photos and enjoy the experience without feeling pressured. We didn’t use the dining hall, which is the alternative option and offers regular tables and chairs. Still, we wanted to try the full Japanese-style experience this time.